Lubbock, TX
– If you're looking for A+ customer care and excellent
car repair services, then Quest Auto Solutions have them both – and they
have the proof!
Among 57 auto body repair shops assessed by
Expertise.com, Quest Auto Solutions was featured among the best 11 in the area due to their
overall performance (ranking among the highest in the top 11).
Expertise.com carried out extensive checks, scoring
Lubbock Auto Body Shops on more than 25 variables across five categories,
including availability, qualification, reputation, excellence, and
professionalism.
Quest Auto
Solutions scored A+ for both its
reputation and professionalism, making it one of the most sought after in the area.
It is a professional and locally managed automotive restoration and repair
company that works with residential and commercial clients.
Quest’s mission is to be transformative in the Automotive
Restoration Industry by being both socially and ecologically responsible,
creating transparency with customers, and effectively delivering high quality
results at a fraction of the standard industry cycle times. In fact, Quest is
the only Auto Body Shop in Lubbock (possibly the entire US) that guarantees all
repairs are done in two weeks or less with a $500 payment to the customer if it
exceeds the time limit.
The company is guided
by 4 pillars; Quality, Excellence in customer service, Transparency, and Speed, combined with their key positioning statement, “In the
center of our company is U our
customer”. Quest lives by these pillars with each and every customer and
vehicle restoration. In fact, our company name 'QUEST' is an acronym for their
pillars.
QUEST truly enjoys helping people and giving back to the
communities they serve. They understand vehicle repairs from hail damage or
collision can be an economical challenge for families. To address this, Quest
launched a program with Lubbock ISD starting last year in August and still
running. The program is not only beneficial to the school district employees
with financial assistance for vehicle repairs, it also financially benefits the
school district itself with matching donations. Lubbock ISD loved the program
so much, the interview they conducted at the Quest shop is currently being
broadcasted within their school district network and across local cable
stations: https://lubbockisdtx.swagit.com/play/12042020-771/2/
For Quest, their approach is to build long-term relationships
with customers while delivering the best customer experience and top quality
results. Every customer is paired with an Auto Advisor who’s highly trained to
provide a high level of customer service. They are available to assist customers
from everything to filing insurance claims, pick up and delivery service, work
status updates, providing a rental if needed, and overall to ensure the
customer is delighted with the concierge-level experience. It’s often one of
the key reasons why Quest has earned so much recognition and high ranking in
the industry.
Quest has the most capabilities of any other shop in
Lubbock Texas to include; Paintless Dent Repair) for Auto Hail Damage, full
Auto Collision, Paint & Body with a state-of-the-art facility, Classic Car
Restoration, and Pro Services including Professional Auto Detailing, Ceramic
Coating and more.
"As the premier automotive restoration company in
Lubbock, our friendly staff will guide you through every step of the way to
ensure you get the best possible outcome and a hassle-free experience,"
said a company official.
They offer unique solutions and value for both consumers
and businesses, including auto dealerships, fleet management, body shops, and
PDR companies.
The company has achieved many five-star testimonials from
satisfied customers. "The service was outstanding, and the work quality
was top of the line," commented Joe Martin.
Meanwhile, Kayla Johnson said: "I was amazed at their
customer service and the quality of work. My truck turned out amazing and
looked brand new again."
For more information, a quote or to book an appointment:
Phone: 806-310-9939
Website: https://questlbk.com/.
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