Wednesday
March 25, 2020:
Weatherford,
TX: As COVID-19 continues to grip everyone's lives, Weatherford's CARSTAR Roger
Williams Collision Center has launched a new online collision repair check-in
system to limit person-to-person contact.
The easy three-step
approach is designed to help limit person-to-person contact between customers
and employees while automating the vehicle repair process.
Customers can upload and
send damage information, pictures, receive estimates, contact tow services,
fill out paperwork, book drop-off appointments and reserve their rental
car.
The system is designed
to offer the customer a safe "hands-free" way to drop off their
vehicle for repair.
Once the vehicle is at
the repair facility, vehicles are outfitted with protective interior covers on
seats and steering wheel. Before the vehicle is picked up, it is detailed and
disinfected.
"Our whole approach
is to deliver high-quality services for our clients safely and efficiently,"
commented the center's Michael Williams.
"In these
increasingly anxious times surrounding coronavirus, the new online check-in
system will enable customers a 'hands-free' approach."
CARSTAR Roger Williams
Collision Center provides the highest quality in auto body repair. It offers
24/7 accident support and towing assistance to get drivers back on the road
quickly.
Their collision center
provides dent repair, dent removal, storm damage repair and other services,
repairs all makes and models, and works with most insurance companies. It also
offers a nationwide warranty.
To counteract the spread
of coronavirus, the company has begun extensive cleaning and disinfection
procedures. These include hourly cleaning and disinfection of all doors
handles, countertops, bathrooms and customer waiting room chairs.
All clipboards are
cleaned and disinfected between use, while hand sanitizer is provided at all
customer touchpoints.
As well as hands-free
drop-off and pick-up of a vehicle, the center installs steering wheel covers at
drop and remove upon completion, installation of drivers' seat plastic covers
and disinfection of all drivers' touchpoints.
Alternatively, the
center, located at 1405 Fort Worth Highway, Weatherford, TX, can be contacted
on (817) 613-1246. Or email: michaelw@rogerwilliams.com for assistance.
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